Returns & Refunds Policy

We want you to feel confident shopping with Emyri!

If something isn’t quite right, our team is here to help and will do our best to find a solution.

Return Window

You may request a return within 30 days of receiving your order.

To be eligible for a return, items must:

Certain items cannot be returned for hygiene or customization reasons.

These include:

If you are unsure whether your item is eligible for return, our support team will be happy to assist.

To start a return, please contact our support team and include your order number and the reason for the return.

Our team will guide you through the next steps and provide the correct return instructions.

Items must be returned in their original condition with all tags attached.

Returns sent without prior approval may unfortunately not be processed.

Customers are responsible for return shipping costs.

We recommend using a tracked shipping method, as we cannot process refunds for items that are lost in transit without tracking.

Return shipping costs may vary depending on the carrier and location.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

Our team will review the situation and arrange a suitable solution, such as a replacement or refund where appropriate.

Once your return has been received and inspected, we will notify you by email.

Approved refunds will be issued to the original payment method within 14 days of confirmation.

Depending on your payment provider, it may take a few additional days for the refund to appear in your account.

If you have any questions about returns or refunds, our support team will be happy to assist.

You can reach us anytime at:

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